127
secrets of successful human relations.
This direct, easy-to-understand book contains
pithy, ready-to-apply lessons on how to work smoothly and successfully with
other people. Sparkling with brilliance and humour, it is a treasure-trove for
“managers and executives at all levels.”
Some Samplers
'If a job is well done, say so. People will not
take advantage of praise. They'll only strive to do better.'
'Even
an audience of one person is one too many; if you want to tick off anyone, make
sure no one else is around.'
'If
people are in the know, if you take them into confidence, it makes for good
teamwork.'
'Don't
snoopervise... incessant checking and constant questioning only upsets and
confuses.'
'Good
human relations is not just one chapter of the text book on Management. It's the
whole book.'