RETURN POLICY

The customer will receive full refund, if the return is a result of our error. Book/s purchased from www.visionbooksindia.com can be returned when:

• Book/s which was not ordered were supplied by mistake, or
• Book/s were received in damaged conditions

If a book ordered by you on www.visionbooksindia.com is delivered to you in a damaged/defective condition, or is not the book you ordered, please email us on service@visionbooksindia.com for a replacement and send the damaged book back to us. On receipt of the book, we’ll immediately send you the replacement copy and also compensate you for the costs incurred in sending the same to our office. If the book is not available in stock, you would be also eligible for an immediate refund.

We request you to kindly ensure that the book/s so returned are properly packed to avoid damage while in transit.

Customers are requested to accept the conditions placed by us before proceeding with the return.

REFUND POLICY

Full refund would be made for the book/s ordered from www.visionbooksindia.com only when the book/s are returned as per the Return Policy.

The above mentioned delivery times is the maximum time. Don’t worry. Typically, your order will reach you much earlier. We’d much rather under-promise and over-deliver.

Order cancelled after placing orders & intimated to us before we have dispatched the books

The customer can cancel an online order by emailing immediately to service@visionbooksindia.com so that dispatch of the book/s can be stopped. In place of the book/s ordered the customer can email us any other book/s either of the same value or more. If the value of the books so chosen is more than the online order originally ordered, we shall let you know the difference amount to be paid to us. Book/s would be dispatched only after the difference amount has been received by us.

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