An introduction to creating competitive advantage from intellectual capital
Davidson & Voss
Knowledge Management : Davidson & Voss : Vision Books : Book (ISBN: 8170945607)
Price: Rs. 395
ISBN13/10: / 8170945607
Published in 2003
refer to friend
There is a common saying in
Knowledge Management that ‘none of us is as smart as all of us’. Leo Platt, the
CEO of Hewlett-Packard, once famously remarked that ‘if only HP knew what HP
knows, we’d be three times as profitable.’
Responding to this
challenge is what knowledge management is all about. It offers ways that
organisations can identify, activate, and apply the knowledge available to them.
It is about those processes by which useful knowledge is made available to
others in an organisation – to enable everyone to carry out business processes
faster, better, and at lower costs.
You can tell if your
own company needs to manage knowledge more effectively if:
regularly made without the benefit of the best knowledge available in-house;
Knowledge is not
re-used or shared, and staff either continually ‘re-invent the wheel’ or
duplicate the efforts of others elsewhere in the organisation;
overwhelmed with information that detracts from — rather than adds to — their
ability to do their job.
The good news is that organisations with strong
knowledge management practices are more likely to be profitable, have a greater
market share, perform better than before they introduced knowledge management,
be more flexible in dealing with change (and especially in dealing with crises),
have better workplace morale, and develop innovative products than organisations
without such practices. Drawing on the authors’ extensive experience, this book
identifies the secret to successful knowledge management and how to get started.
|Davidson & Voss|
Carl Davidson and Dr. Philip Voss are the co-founders and directors of No Doubt Research, a research strategy and knowledge management consulting company based at Massey University’s e-centre, Auckland, New Zealand. Carl and Philip have been involved in the knowledge economy all their professional lives, mixing careers as researchers, consultants, academics and authors. They teach knowledge management in Executive Education and MBA courses and at conferences and seminars.
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