Business to business, or B to B marketing involves selling
products and services to organizations for their own use, for
producing other products, or for resale. Since an organization
rather than an individual is the buyer, business to business
managers are confronted with special challenges from derived,
fluctuating or inelastic demand and long negotiation periods to
after-sale service, multiple buying influences and geographic
concentration.
Business to Business Marketing is one of the first books of
its kind that shows the B to B manager how to put expert theory
into practice in an easy-to-read volume and offers solutions to
the challenges marketing practitioners face virtually every day.
Success for the B to B marketer is determined by careful
management and attention to detail. Business to Business
Marketing guides to marketer through all aspects of this unique
marketing and selling process, including how to:
-
Design an information system that supports the company's
specific needs
-
Bring the product to the customer
-
Know the competitors' strengths and weaknesses
-
Maintain communication and confidence between
distribution channels
-
Forecast a company's sales
-
Ensure balanced coverage in call report procedures
-
Plan a company's direction
-
Make sales compensation reviews on a continual basis
-
Monitor marketing costs
-
Review the expense budget
-
Review the audit.
Business to Business Marketing is not a book on theory. It is
a book that deals with daily challenges and shows the marketer
how problems can not only be managed, but perhaps even solved
completely.